PAYMENT SOLUTIONS FOR LAUNDROMATS
Replace coin and cash dependency with contactless payment, flexible cycle pricing, and a loyalty programme all from a single device that connects to any washing or drying machine.
Contact salesFrekuent turns self-service laundry machines into smarter business assets. Beyond accepting contactless cards, Apple Pay, Google Pay, and NFC payment, every transaction builds customer loyalty through personalized promotions and cashback, generates extra revenue through advertising and services, and feeds a real-time dashboard you can manage from anywhere. One ecosystem with no upfront hardware cost and daily settlement.
Not to competitors, but to the simple fact that fewer people carry coins. A customer who arrives without the right change either leaves or uses less of your service than they intended. For a self-service laundry where the average spend per visit is directly tied to the number of cycles a customer runs, this can be problematic.
Collection routes are time-consuming, reconciliation is manual, and cash sitting inside machines is revenue that hasn't reached your account yet. For operators managing multiple locations, the administrative overhead of a cash-heavy operation compounds rapidly.
Customers use whichever laundromat is closest or most convenient, not the one they prefer. Frekuent changes that. The combination of cashless payment and a branded loyalty programme gives laundromat operators a tool that coin machines have never offered: a reason for customers to come back specifically to you.
Accept every payment method your customers use: contactless card, Apple Pay, Google Pay, Samsung Pay, and the Frekuent App - across every washing machine and dryer. One device can manage multiple machines simultaneously. Different prices per cycle type, per machine, or per time of day. Count-up mode so customers can extend a cycle without starting a new transaction.
| Frekuent | Coin/ Cash only | Standard payment terminal | |
|---|---|---|---|
| Payment methods | Card, NFC, Apple/ Google/ Samsung Pay, App | Coins only | Card and NFC |
| Settlement speed | Daily | Manual collection | 15+ days |
| Machine monitoring | Real-time dashboard | None | None |
| Loyalty programme | Yes - app + tokens | No | No |
| Per-cycle pricing | Flexible, by service, time, or machine | Fixed coin value | Limited |
| Count-up mode | Yes | No | No |
| Multi-machine management | One device, multiple machines | N/ A | One device per machine |
| Hardware cost | Subscription - no upfront cost | N/ A | Purchase required and additional monthly SaaS |
Frekuent can manage multiple washing machines or dryers simultaneously - reducing hardware costs and simplifying installation in a multi-machine laundry. Operators can opt for a centralized device for multiple machines (central payment point) or a single device per machine.
Set different prices per service type - washing, drying, ironing - and adjust pricing by time of day or day of week. Run weekend promotions or off-peak discounts directly from the Frekuent Space dashboard without any on-site changes.
Revenue processed through Frekuent settles to your bank account the following day. For operators currently managing coin collection routes across multiple sites, this changes both cash flow and the time spent on administrative reconciliation.
If a machine goes down, Frekuent Space sends you an instant alert so you know about it before a customer does, and long before you'd have discovered it on your next site visit.
“Frekuent solutions have transformed our business; we aim to continue innovating together.”
If you're running a single self-service laundry, the priority is straightforward: stop losing customers who don't carry coins and reduce the time you spend on-site collecting cash and reconciling. Frekuent Spot installs the same day, accepts every payment method your customers use, and settles revenue to your account without a weekly collection visit. The loyalty programme turns your most frequent customers - the ones who wash every week - into regulars who specifically choose your location over alternatives.
Managing multiple laundry locations introduces a visibility problem alongside the payment problem. Without a centralised dashboard, you're either physically visiting each site to check status or finding out about machine failures from angry customers. Frekuent Space gives you real-time monitoring across all locations - transaction volumes, machine connectivity, revenue by site - from a single platform. Promotional pricing and loyalty campaigns can be managed centrally and applied across the whole network simultaneously.
For laundry operations inside hotels, student halls, or co-living developments, the payment experience is part of the overall resident or guest experience. Frekuent's cashless system eliminates the friction of coin machines entirely - residents pay with their phone or card, operators monitor and manage the laundry remotely, and the Frekuent App can be configured to integrate with existing loyalty or membership programmes.
The best laundromat payment system combines cashless payment acceptance with remote machine monitoring and a customer loyalty programme. Frekuent Spot accepts all major contactless payment methods - card, Apple Pay, Google Pay, Samsung Pay, and NFC - while Frekuent Space provides a real-time dashboard across all machines, and the Frekuent App builds customer loyalty through digital stamp cards and personalized promotions.
Frekuent Spot installs directly onto any washing machine or dryer using a plug-and-play setup. One device can connect to multiple machines simultaneously, and installation typically takes less than an hour per location. The Frekuent team provides remote configuration support as well as on-site installation.
If your laundromat uses Frekuent Spot, yes - it accepts Apple Pay, Google Pay, Samsung Pay, and all major contactless card payments as standard. Customers searching for a laundromat that takes Apple Pay or contactless payment will find a Frekuent-equipped laundry works exactly like any modern contactless payment terminal.
The Frekuent App gives laundromat operators a digital loyalty programme - stamp cards, cashback, push notifications, and personalised promotions - all branded with the operator's own identity. For customers who prefer not to use an app, Frekuent's tokenized card recognition identifies repeat visitors automatically and applies rewards at the point of payment, no app required.
Yes. Frekuent Spot supports flexible multi-price configurations - set different prices per machine, per service type (wash, dry, spin), or by time of day. Count-up mode allows customers to extend a cycle by paying additional increments without starting a new transaction. Prices can be updated remotely from the Frekuent Space dashboard without any on-site changes.
Frekuent Space provides a real-time dashboard showing the status, connectivity, and transaction data for every machine in your network. Set alerts for machine downtime, low activity, or connectivity issues - so you're informed immediately rather than finding out from a customer. For operators managing multiple sites, the dashboard gives a consolidated view across all locations from a single platform.
Whether you're running one laundromat or a network of sites, Frekuent replaces the cost and complexity of cash with a single platform for payments, machine monitoring, and customer loyalty. The Frekuent team will walk you through a demo and installation plan within 24 hours.
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