Frekuent at Venditalia. What we saw and what it confirms.

From May 6 to 8, we were at Venditalia in Rimini. The most important international trade show for the vending industry, held every two years. Over 280 exhibitors. Over 22,000 industry professionals.

We were there as exhibitors. And what we heard in the aisles confirms exactly why.

What the industry is still looking for

The dominant conversation wasn't about technology. It was about operations. Operators running unattended points of sale across multiple locations, managing three or four separate systems that don't communicate with each other. Manual reporting. Incidents detected too late. Fees stacking up with no clear visibility.

The problem isn't a lack of technology. It's that the available technology wasn't built for operators managing a business without anyone on site.

What we presented

The Frekuent Spot accepts every payment method — card, mobile, NFC, digital wallets — with a single tap. Compact, easy to install, ready to modernise any unattended point of sale.

From the Frekuent Space you have full visibility: device status in real time, inventory management, transaction tracking, configurable automatic refunds. Everything from one platform.

Tokenisation identifies each customer by their card and turns every payment into a loyalty opportunity: prepaid packs, promotions and cashback integrated directly into the payment flow. No app required.

The terminal also works as a communication channel. In-terminal ads let operators activate their own promotions — or third-party ones — directly on the Frekuent Spot screen. Every transaction is also an advertising touchpoint.

And when a customer has a question, they don't go unanswered. The AI chatbot assists users at the point of payment, reducing friction and improving the experience without human intervention.

At Venditalia we presented these solutions alongside TIM Enterprise, our technology partner, with whom we share a vision of what unattended vending needs to take the next step.

SaaS model, no setup costs, no hidden fees. What you see is what you pay.

Venditalia confirms the industry is ready for that shift. Operators don't need more options. They need less complexity.

Do you manage unattended points of sale and want to simplify your payment infrastructure? Talk to our team.